This is for
those financially educated people wondering about kotak's aggressive campaign
of 6%.
If you are in
the above mentioned category you might have had a feeling of "Kotak
Mahindra Bank burning money on unnecessary ads" every time you have seen
their aggressively run "6% interest on savings account" campaign. The
same was the situation with one of my colleague who questioned the rationale
and answered herself with, "Everyone might give 6% very soon. What's there
in advertising so heavily?"
But the answer
is there's a lot to it than what you can see. You will understand this if you
were one among those looking to buy a Air conditioner (or an electronic
household item) about some years back. This was the time when you were attracted
towards one or two companies advertising aggressively that their air
conditioners are rated by certain agencies and are the best on features such as
low electricity consumption, etc.,
You might have
felt that these products are the best whereas a person from an electronics (retail)
industry or a person having knowledge of the industry would have been having
the same feeling "Burning money on unnecessary ads". And a similar
colleague of yours would have said "Everyone might give a rated AC very soon.
What's there in advertising so heavily?" This would have been the feeling
since, the government/regulator had just sometime back made it mandatory for
products to be certified for rating.
Although you
cannot compare a savings account to an Air conditioner as a product or the
respective change in regulations this comparison highlights the view from a
customer's psyche.
RBI has
deregulated interest rate on savings account deposits which was earlier fixed
at 4%. This has lead to YES bank and Kotak Mahindra Bank increasing the savings
account deposit interest rate to 6% followed by an aggressive campaign from
Kotak for the last 3 months. Everyone expected many other banks to follow suit
but, it hasn't happened and might not happen for good reasons. If you are one
among those who knows about deregulation and that a 6% interest can hardly mean
only a 500 rupee higher interest post tax than what you currently get (on an
average savings account balance of Rs.50,000), the campaign will give you a
feel of "Burning money on useless ads".
But, the answer
lies in questioning "How many people know this?" and "How many
are financially educated to this level?"
In the first
case you were a person from the industry or else, industry wise educated. In
the second case, you are not from the industry or industry wise educated and
hence, the attraction towards aggressive advertising by the electronics
company.
A country with a
huge not so financially educated population presents in itself a huge
opportunity to a company which has first mover advantage that Kotak is striking
on. Looks like the campaign is wonderfully targeted at such customers and the
liners like "Don't look at it as 2% more. Look at it as 50% extra.
Interest of Rs.10,000 will become Rs.15,000" leaves people with slight
awareness of deregulation also thinking.
And seems like a campaign which many of us might have seen as an unnecessary/useless spend, has already helped it through an enormous increase in the pace of new savings accounts opening.
However, hope they have a strategy in place to build strong relationships on these accounts. Else, once other major banks increase(if they choose to, looks like they will not) the rate to 6%, it is a well known story "The huge number of dead savings accounts across the country".
And seems like a campaign which many of us might have seen as an unnecessary/useless spend, has already helped it through an enormous increase in the pace of new savings accounts opening.
However, hope they have a strategy in place to build strong relationships on these accounts. Else, once other major banks increase(if they choose to, looks like they will not) the rate to 6%, it is a well known story "The huge number of dead savings accounts across the country".
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